Help when you need it.
Answers for the common questions. If you're stuck, email us and we'll get you unblocked.
My generation looks off
Every output is an editable draft. Adjust the brief — event type, audience, duration, goal — and generate again. On the assets step, switch themes or edit the title and host before compositing.
Managing my subscription
Manage or cancel your plan anytime. Cancelling keeps access until the end of the current paid period; unused monthly event allowance does not roll over. See the Refund & Cancellation Policy.
Exporting my work
Brand assets export as PNG and your Event Pack exports as JSON. Paid plans add the trailer video export and Event Pack PDF. Use the Export step in the studio.
Data and deletion
You can ask us to delete your account data at any time. Uploaded files used for generation are cached briefly and cleared. See the Privacy Policy for the full retention detail.
Still need a hand?
Email support@confpartuk.shop or call +44 7360118631, Monday to Friday, 9:00–18:00 UK time.